Privacy Policy

This policy describes how BluePeak HVAC AI handles information when you use the service. It is intended for business users and administrators.

Information collected

• Account information such as name, email, and company affiliation.
• Service data entered during guided cases, including equipment details and measurements.
• Usage data needed to operate, secure, and improve the service.

How we use information

• Provide and maintain the service, including reports and outputs.
• Support account administration, access control, and troubleshooting.
• Improve product quality and reliability based on aggregated usage patterns.

Data retention

We retain data for as long as needed to provide the service or meet contractual obligations. Administrators can request deletion or export based on their agreements.

Sharing

We do not sell personal data. Information may be shared with service providers who assist in hosting, security, or support, subject to confidentiality obligations.

Contact

Privacy questions can be directed to info@bluepeakhvac.net.